Privacy policy

Privacy Policy

Last updated: October 14, 2025

DRIPARA (“we”, “us”, “our”) operates this online store and website (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, purchase from, or otherwise interact with the Services.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

1) Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. Depending on how you use the Services and applicable law, we may process:

  • Contact details: name, billing/shipping address, email, phone.
  • Payment & transaction data: payment details processed by payment providers, order contents, returns/exchanges, confirmations.
  • Account data (optional): username, password, preferences.
  • Communications: information you send us (e.g., customer support).
  • Device & technical data: IP address, browser/device type, essential session data required to run the store (cart, login, checkout, security).

We do not use analytics or advertising technologies that track you across sites or profile you for targeted ads.

2) Sources of Personal Information

  • Directly from you (checkout, account creation, messages).
  • Automatically via essential technical means when operating the store (e.g., necessary session/cookie data for cart, login, checkout, security).
  • Service providers working on our behalf (e.g., payment processing, shipping/logistics, secure hosting).

3) How We Use Personal Information

  • Provide & operate the Services: process orders and payments, deliver products, handle returns, maintain accounts, store cart preferences, display content.
  • Customer support & communications: respond to inquiries and send order/operational notices.
  • Security & fraud prevention: authentication, safety, legal compliance, and platform integrity.
  • Legal obligations: comply with applicable laws and enforce our terms.

Marketing & ads: we do not run behavioral advertising or use advertising/analytics cookies.

4) Cookies & Tracking

We use only essential cookies required for the store to function (e.g., to keep items in your cart, enable login and checkout, and ensure security). We do not use analytics or marketing cookies and do not perform cross-site tracking or targeted advertising.

5) How We Disclose Personal Information

We disclose personal information only as necessary to operate the Services or as required by law:

  • Platform/hosting provider (secure store hosting and infrastructure).
  • Payment processors & logistics partners (to take payment and deliver your order).
  • Professional/technical providers (e.g., security, IT support) acting under our instructions.
  • Legal reasons (e.g., to comply with law or protect rights).

We do not sell or share your personal information for targeted advertising.

6) Platform Provider

Our store is hosted and operated by an external e-commerce platform provider. The provider processes certain personal information as our processor to deliver secure hosting, checkout, and related infrastructure. Essential technical cookies are used solely to operate the platform. Some processing may occur outside your country (including outside the EEA/UK); where applicable, transfers rely on recognized safeguards (e.g., Standard Contractual Clauses). For details about the provider’s independent privacy practices, contact us via the details below.

7) Security & Retention

We use reasonable technical and organizational measures to protect personal information. No system is 100% secure. We retain information only as long as necessary to operate the Services, fulfill orders, manage accounts, comply with legal obligations, resolve disputes, and enforce agreements.

8) International Transfers

We may transfer, store, and process personal information outside your country. When transferring data from the EEA/UK, we rely on recognized safeguards (e.g., Standard Contractual Clauses) or adequacy decisions, as applicable.

9) Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, and port personal information, and to withdraw consent where processing relies on consent. We do not sell or share data for targeted advertising and do not process data for such purposes. If this changes, we will update this Policy and provide appropriate opt-out options (including honoring Global Privacy Control (GPC) where required).

To exercise your rights, contact us using the details below. We may verify your identity as permitted by law. You may designate an authorized agent consistent with local law.

10) Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided personal information, contact us to request deletion.

11) Third-Party Links

Our website may link to third-party sites or services. Their privacy and security practices are governed by their own policies. We are not responsible for third-party content or practices.

12) Changes to This Policy

We may update this Policy to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post updates here and revise the “Last updated” date.

13) Contact Us

If you have questions about this Policy or wish to exercise your rights, contact us:

Email: dripara.shop@gmail.com
Address: DRIPARA, Ljubljana, 1261, SI

Quick Summary

  • We collect only what’s needed to run your orders and account.
  • Essential cookies only (cart, login, checkout, security).
  • No analytics cookies. No ad pixels. No targeted advertising.
  • We don’t sell or share your data for ads.
  • The store runs on a professional e-commerce platform using essential technical cookies.